Job Description
PEOPLCONQUEST RH a HR recruitment company is looking for one of our clients that work in several cruise lines:
Retail Manager Talent Profile
Qualifications: Education & Experience
Minimum 3- 5 years of management experience in retail or hospitality; luxury guest experience is of interest. Demonstrated track record for driving sales in a multi-story/multi-branded retail environment.; Proven track record of driving sales performance through business development activities including events, networking, and clienteling.; Strength in driving fine jewelry business.; Experience with identifying, understanding, and catering to a multi-national guest profile in a retail environment Proven track record of developing and inspiring talent at all levels.; Minimum of high school diploma, associate degree or beyond is preferred; studies in retail or hospitality is a plus;
Knowledge, Skills & Abilities
Respects and understands others and displays multi-cultural awareness.; Proactively builds and manages guest, management and team relationships.; Flexible mindset, able to adapt and thrive in a dynamic and high paced ship culture. Influences others to embrace change and aligns teams to the vision.; Able to anticipate and solve problems, act decisively, and persist in the face of obstacles. Able to assess people and has a proven record of talent development.; Strong interpersonal and communication skills.; Possess integrity and professional business standards.; Proficient knowledge of MS Excel, Word and Power Point.;
Success Measures
Responsible for achieving sales targets.; Responsible for achieving fine jewelry targets (sales and penetration).; Defined talent succession plan rolling 12 months.; Effective and efficient execution.; Responsible for leading the our client way- improves NPS- delighted guest (depending on CL/TBD).; Key Competencies; Conflict Management; Sizing Up People; Composure; Motivating and Influencing Others Decision Quality; Managing & Measuring Work;
Non-Negociables
Model Characteristics; Determined; Decisive; Thorough Inspirational Resilient; Dynamic; Courageous; Others First Mentality; Must be at least 21 years old.; Able to travel and live/work on a ship. Able to work 6 month contracts. Able to work 7 days a week, up to 77 hours. Possess a valid passport and when possible a seaman book copy.; Able to stand for long periods of time.; Able to physically participate and effectively contribute in cruise line’s boat safety and emergency life-saving drills as required.; Able to lift, pull, and push boxes of merchandise and fixtures throughout the store and lockers up to 55 lbs. using the appropriate safety equipment as required.; Proficient English reading, writing and speaking skills.;
Send us your resume with ref RM_CRUISES for our email recrutamento@peopleconquest.com
Job Tags
Flexible hours